ISNIZALDEVS pledges to promote responsible gaming as an integral aspect of our customer care and social responsibility. We believe it is our duty to ensure that our customers enjoy their experience on our platform, while being fully cognizant of the risks associated with computer gaming if not managed properly.
To guarantee a safe and controlled gaming experience, we endorse responsible gaming and have implemented strategies to help players wishing to regulate their gaming activities.
Consider computer gaming as a recreational activity. Here are some strategies to help you keep your gaming under control:
Remember, computer gaming is a form of amusement. It should be enjoyed in moderation and not as an escape from reality or as a means to earn through prize winnings.
Set and adhere to an entertainment budget. Only buy ISNIZALDEVSCoins within your financial means. Remember, free play options are also available through ISNIZALDEVS alternative entry methods.
While we appreciate your participation, it's important not to let gaming consume excessive amounts of your time. We're here to offer entertainment, similar to other activities like movies or bowling.
If you need to take a break, you can pause your gaming at any time by following the guidelines in section 2.
If you're concerned about the frequency of your gaming, consider the self-assessment questions listed in section 3.
We encourage our users to game responsibly and offer various features to support this.
Our spending control feature allows you to set limits in advance on:
To set a limit, use the tools in the “Profile” section or contact Customer Support by email with the subject “Responsible Gaming Options”, and specify your desired limits. A day is defined as a 24-hour period.
Email requests for setting purchase limits will be processed as quickly as possible. Limits will be active only after full implementation and confirmation. If the limits are not effective, it's your responsibility to notify us immediately.
You can modify or remove your set limits via the “Profile” section or by contacting Customer Support by email, subject “Responsible Gaming Options”. Note: There is a 7-day cooling-off period for any increase in spending limits.
If you want a break or if gaming becomes an issue, you can self-exclude from the ISNIZALDEVS platform using the “Profile” section. Options include:
The chosen option is effective immediately. If access to the ISNIZALDEVS platform persists, it's your duty to inform us via email right away.
During the exclusion period, access to the platform will be blocked. For account history or information, contact Customer Support.
After a Limited Timeout, access to the platform will be restored.
Marketing materials from us will cease during self-exclusion. We also recommend seeking exclusion from other gaming platforms and adjusting social media settings accordingly.
We reserve the right to initiate permanent exclusion or a Limited Timeout based on indications of potential gaming problems.
When altering your purchase limits:
You have the option to close your account. To proceed, send a written email request to Customer Support at [email protected].
We may refuse or close a Customer Account at our discretion, while honoring any prior contractual commitments.
Even without a customer account, you can voluntarily exclude yourself from the ISNIZALDEVS platform. Send an email to [email protected] with your details to block future registration and play. This exclusion can be lifted after 7 days from your written request.
Information about your gaming is available in the Gaming History and Transaction History sections of ISNIZALDEVS. For older records, contact Customer Support.
If you or someone else's gaming habits seem problematic, consider these questions:
Answering “yes” to many of these questions may indicate problematic gaming. For advice and support, contact the Support Organisations mentioned in section 4.
If you need help with gaming-related issues, contact Computer Gaming Addicts Anonymous (CGAA) at [email protected].
Important: CGAA is independent and not affiliated with ISNIZALDEVS. For account-related queries or complaints, contact us at [email protected].
With internet accessibility on mobile devices and in homes, it's crucial to supervise minors. We recommend using filtering software to prevent minors from accessing inappropriate online content.
This platform is a great way to get distracted and entertained. However, it is important to understand that the probability of winning at the games on the site is not the same as actually winning at gambling. The probability of winning in the games on the site cannot be considered the same as winning in real games. The games here are for fun only and for an 18+ audience.